Cookies Policy

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Personalize our site to you to help you get what you need faster
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any sensitive information (without your express permission)
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our searches and registration work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Remembering if you have accepted our terms and conditions
  • Allowing you to add comments to our site
  • Tailoring content to your needs

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video.

Our site includes the following which uses cookies:

  • Videos (powered by YouTube and Vimeo)
  • Google Maps
  • Onsite messaging via Intercom
  • Typeform, we sometimes link to a form hosted on Typeform
  • Requesting van stickers Desk.com
  • For customer satisfaction surveys  other  embedded content

Disabling these cookies will likely break the functions offered by these third parties.

Social Website Cookies

So you can easily "Like" or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Cookies are set by:

AddThis makes it easier for you to share our content, you can find out more about them and how to optout of having this data used for advertising purposes on their Privacy page

Site Improvement Cookies

We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website.

We use:

Google Analytics to test a different version of our pages. To opt out of Google’s internet tracking, visit gaoptout.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so-called "analytics" programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Google Analytics monitors user activity on UrbanSense in order to identify problems and improve our website and optimize our marketing spend. To opt out of Google's internet tracking, visit gaoptout.

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers, nor our advertising partners can gain personally identifiable information from these cookies. We only work with advertising partners who work to accepted privacy standards.

You can opt-out of almost all advertising cookies although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.

We use:

Google AdWords and you can opt out of their cookies.
Bing ads, you can opt out of their cookies.
Facebook to learn more about their cookies and how to opt out.

 

Advertising Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves, pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so-called "remarketing cookie" during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. We are unable to proactively reach out to you as the whole process is entirely anonymized. You can opt out of these cookies at any time.

Google opt out of remarketing.
Facebook opt out of remarketing.
Taboola 
opt out of remarketing.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

It may be that your concerns around cookies relate to so-called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Cookie settings:
Chrome
Firefox
Internet Explorer
Microsoft Edge
Safari

To find out more about cookies, including how to see what cookies have been set, visit the above links.

How to contact us

If you have any questions or concerns about our use of cookies and other tracking technologies, please send us a message via our Contact Us page.

You may also be interested in reading our Privacy Notice.